Automated Document Collection
Stop chasing clients for W-2s, 1099s, and bank statements. AI-powered workflows send request lists, track what has been received, and follow up automatically until everything is in.
KraftAI helps CPA and bookkeeping firms automate client onboarding, document collection, deadline management, and client communication so you can scale without burnout.
From client onboarding to advisory upsells, KraftAI handles the repetitive tasks that keep your firm from scaling.
Stop chasing clients for W-2s, 1099s, and bank statements. AI-powered workflows send request lists, track what has been received, and follow up automatically until everything is in.
New client signs an engagement letter, and the entire onboarding process runs automatically: welcome email, questionnaire, document request, software access setup, and intro call scheduling.
Automated reminders for quarterly estimates, annual filings, payroll deadlines, and extension dates ensure nothing falls through the cracks, even during the busiest times of year.
Identify clients who could benefit from tax planning, entity restructuring, or CFO advisory services. Automated educational campaigns nurture interest and book strategy calls.
CPA and bookkeeping firms using KraftAI see measurable improvements in efficiency, capacity, and revenue per client.
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Faster Document Collection
Automated document request and follow-up workflows reduce the average time to collect all client documents by 70% compared to manual email chasing.
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More Clients Per Staff
CPA firms using comprehensive automation serve three times as many clients per staff member without sacrificing quality or responsiveness.
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Revenue Per Client Increase
Advisory upsell campaigns identify and convert opportunities that firms miss when they are buried in compliance work.
A simple three-step process from discovery to ongoing optimization.
We start with a comprehensive review of your firm's current processes: client onboarding, document collection, preparation workflow, review procedures, and client communication. We identify the repetitive tasks that consume your team's time during tax season and throughout the year. This discovery process takes about 90 minutes and includes reviewing your practice management system, communication templates, and pain points.
KraftAI integrates with popular accounting practice management tools including Karbon, Canopy, TaxDome, Jetpack Workflow, and Practice Ignition. We also connect to QuickBooks, Xero, and document management systems. Every automation is built around your existing workflow so your team does not need to learn new software. Templates for client communications are created collaboratively and approved by your partners before launch.
Most accounting firms see immediate time savings in document collection and client communication within the first month. By the first tax season with automation in place, firms report handling 30 to 50 percent more returns with the same staff. We provide ongoing reporting on document collection completion rates, client response times, and advisory conversion rates. Our team continues to optimize workflows and add new automations as your firm grows.
We start with a comprehensive review of your firm's current processes: client onboarding, document collection, preparation workflow, review procedures, and client communication. We identify the repetitive tasks that consume your team's time during tax season and throughout the year. This discovery process takes about 90 minutes and includes reviewing your practice management system, communication templates, and pain points.
KraftAI integrates with popular accounting practice management tools including Karbon, Canopy, TaxDome, Jetpack Workflow, and Practice Ignition. We also connect to QuickBooks, Xero, and document management systems. Every automation is built around your existing workflow so your team does not need to learn new software. Templates for client communications are created collaboratively and approved by your partners before launch.
Most accounting firms see immediate time savings in document collection and client communication within the first month. By the first tax season with automation in place, firms report handling 30 to 50 percent more returns with the same staff. We provide ongoing reporting on document collection completion rates, client response times, and advisory conversion rates. Our team continues to optimize workflows and add new automations as your firm grows.
| Feature | AI Automation | Traditional / Manual |
|---|---|---|
| Document collection | Automated requests, tracking, and follow-up | Manual emails and phone calls |
| Client onboarding | Fully automated multi-step sequences | Manual checklist, often incomplete |
| Deadline management | Automated reminders for every client and date | Spreadsheet tracking, risk of missed deadlines |
| Client communication | Consistent, timely updates at every milestone | Reactive, depends on workload |
| Tax season capacity | Handle 3x more clients with same staff | Linear scaling requires proportional hires |
| Monthly cost | $1,500 - $4,000 | $3,500 - $5,500 (salary + benefits) |
| Advisory revenue | AI identifies and nurtures upsell opportunities | Ad-hoc, only during meetings |
The most effective approach is a personalized document request portal for each client. Based on their prior-year return and entity type, the system generates a customized checklist of needed documents. Clients receive a link to upload documents with clear instructions for each item. The system tracks what has been received and what is missing, and sends automated reminders at configurable intervals until everything is in. This eliminates the dozens of individual emails your team sends every tax season.
Automated onboarding begins when a client signs the engagement letter. The system immediately sends a welcome email, a new client questionnaire, access invitations for accounting software, document upload instructions, and a scheduling link for the kick-off call. Each step triggers the next, so nothing is forgotten. What used to take a week of back-and-forth emails now happens in 48 hours with zero manual effort from your team.
Yes. AI-powered deadline management monitors all client filing dates, quarterly estimate deadlines, payroll due dates, and extension deadlines. The system sends reminders to both your team and the client at appropriate intervals. It also escalates overdue items to the responsible team member and can generate deadline compliance reports for partners. This is especially valuable for firms managing hundreds of client entities with different fiscal years and filing requirements.
Advisory upsell automation works by analyzing client data to identify opportunities. For example, a sole proprietor with growing income might benefit from S-corp election. A client with significant capital gains might need tax-loss harvesting advice. The system sends educational content explaining these opportunities and invites the client to book a strategy call. This approach converts advisory work from a hard sell into a natural extension of the client relationship.
Most CPA firms report saving 15 to 25 hours per week in administrative tasks during tax season with comprehensive automation. The biggest savings come from document collection (eliminating chase emails), client communication (automated status updates), and scheduling (self-service appointment booking). This time savings translates directly into capacity: your team can prepare more returns, or they can leave the office at a reasonable hour instead of working weekends.
Yes. KraftAI integrates with all major accounting practice management platforms including Karbon, Canopy, TaxDome, Jetpack Workflow, and Practice Ignition. We use their APIs to sync client data, trigger workflows, and track task completion. If you use a custom or less common system, we can typically build a connection using their API or through Zapier-style integrations.
“Last tax season we had our entire document collection automated for the first time. Instead of spending January chasing clients for W-2s, we had 85% of documents in hand by February 1st. It was the smoothest season we have ever had.”
Amanda Torres
Managing Partner, Torres & Associates CPA, Orlando FL
“We grew from 80 to 200 monthly bookkeeping clients in one year without hiring a single additional person. The onboarding and document collection automations made it possible. I could not have scaled like this with manual processes.”
Brian Nakamura
Founder, Nakamura Bookkeeping Services, Portland OR
“The advisory upsell campaigns generated $340,000 in new tax planning revenue last year. These were existing clients who needed services we offer but never would have asked about on their own. The automated education campaigns made the conversation easy.”
Katherine Osei
Tax Director, Pinnacle Tax Advisors, Raleigh NC
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